Hotel Silvercloud Policies

  • The standard check-in time is 11:00 AM and the standard check-out time is 09:00 AM. Early check-in or late check-out is strictly subjected to availability and shall attract additional charges. Any early check-in or late check-out request must be directed and reconfirmed with hotel and may be chargeable by the hotel directly.
  • Standard Cancellation policy is 72 Hours prior to arrival- no Charge.
  • Cancellation less than 72 hours- full retention will be charged.
  • Every guest must have valid photo ID proof. PAN card Not Accepted.
  • Photo ID should Be Match with person who is holding Photo ID. Unmatched photo ID Guest will not be accepted.
  • Visitors are not allowed.
  • We Would Like To Inform You That Food and Beverages Items Purchased Outside The Hotel Premises Are Not Allowed In The Hotel Silver Cloud For Hygiene, Health and Safety Reasons.
  • Front Facing, River View Facing, Back Facing, Bathtub Rooms subject to availability and shall attract additional charges.
  • All Up-gradation are subject to availability at time of booking and check in. Hotel Reserves rights to cancel up-gradation.
  • If Hotel Management will found present Male or Female is different then Previous Male or Female, then check in will be cancelled and amount will be non-refundable.
  • We Would Like To Inform You That Food and Beverages Items Purchased Outside The Hotel Premises Are Not Allowed In The Hotel Silver Cloud For Hygiene, Health and Safety Reasons.
  • Front Facing, River View Facing, Back Facing, Bathtub Rooms subject to availability and shall attract additional charges.
  • All Up-gradation are subject to availability at time of booking and check in. Hotel Reserves rights to cancel up-gradation.
  • If Hotel Management will found present Male or Female is different then Previous Male or Female, then check in will be cancelled and amount will be non-refundable.
  • Valid ID for all adults is mandatory at the time of check in.
  • Final rights of admission/check-in remain reserved with the hotel management & refund can be denied in-case any misconduct is observed by the hotel management.
  • All Couple Friendly hotels allow Local IDs.
  • Valid Local Id Accepted - Government ids with address will be accepted: Driving Licence, Aadhar card, Voter ID, Passport. Age Must be greater than 18.