Hotel Silvercloud Policies
- The standard check-in time is 11:00 AM and the standard check-out
time is 09:00 AM. Early check-in or late check-out is strictly subjected to
availability and shall attract additional charges. Any early check-in or
late check-out request must be directed and reconfirmed with hotel and may
be chargeable by the hotel directly.
- Standard Cancellation policy is 72 Hours prior to arrival- no
Charge.
- Cancellation less than 72 hours- full retention will be charged.
- Every guest must have valid photo ID proof. PAN card Not Accepted.
- Photo ID should Be Match with person who is holding Photo ID. Unmatched photo ID Guest will not be accepted.
- Visitors are not allowed.
- We Would Like To Inform You That Food and Beverages Items Purchased Outside The Hotel Premises Are Not Allowed In The Hotel Silver Cloud For Hygiene, Health and Safety Reasons.
- Front Facing, River View Facing, Back Facing, Bathtub Rooms subject to availability and shall attract additional charges.
- All Up-gradation are subject to availability at time of booking and check in. Hotel Reserves rights to cancel up-gradation.
- If Hotel Management will found present Male or Female is different then Previous Male or Female, then check in will be cancelled and amount will be non-refundable.
- We Would Like To Inform You That Food and Beverages Items Purchased Outside The Hotel Premises Are Not Allowed In The Hotel Silver Cloud For Hygiene, Health and Safety Reasons.
- Front Facing, River View Facing, Back Facing, Bathtub Rooms subject to availability and shall attract additional charges.
- All Up-gradation are subject to availability at time of booking and check in. Hotel Reserves rights to cancel up-gradation.
- If Hotel Management will found present Male or Female is different then Previous Male or Female, then check in will be cancelled and amount will be non-refundable.
- Valid ID for all adults is mandatory at the time of check in.
- Final rights of admission/check-in remain reserved with the hotel management & refund can be denied in-case any misconduct is observed by the hotel management.
- All Couple Friendly hotels allow Local IDs.
- Valid Local Id Accepted - Government ids with address will be accepted: Driving Licence, Aadhar card, Voter ID, Passport. Age Must be greater than 18.